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  • Just had a garage door replaced on a rental property of mine and I am surprised with how they finished. I expressed my concerns with the company and was told it was not acceptable and they would get back with me on it. So I finished paying the rest of my balance. They got back with me after I paid and now have no interest in fixing it. Due to the nature of my work all my conversations are recorded, so if they want to argue what was stated I will happily replay the recorded conversation. When removing the trim they created some minor damage. The reason I say it is minor is because it was avoidable and easily remedied, if they cared. I am sure some may wonder why I finished paying if I was unhappy. I don't want to drag this out as I need to move on. Either they care and genuinely want to fix it or they don't. If they do not care, which is the case, I do not want them working on it any more. It is something I can take care of myself which I will, but it is not a position I should be in. Why one star? I understand you have employees who are not perfect, but when the owner stands behind this type of work it is bad. It is not professional work and you should consider other companies. I would attach pictures as a reference but I do not know how to do it on yelp.
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