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  • Called early this morning at 8am to schedule an appointment for an oil change. The man who answered the phone explained to me that they don't take same day appointments but I could come in at 3pm because they were pretty slow. I got there at 3 and he told me that it would be 3 hours to get my oil change if I wanted to come back and pick my car up. I was totally fine with that. While he started putting me in the system I was texting my husband to come pick me up so I didn't have to sit in the hot waiting room while being 8.5 months pregnant. The man asked me what I was doing on my phone or something close to what are you about to show me on your phone. It was a little rude and off putting. I said nothing but I do have a Groupon if you need to see it. Then he said no we don't accept those if you're a walk in you have to make an appointment. Hahaha what? I said I spoke to you this morning and you said I could make one. Then he said you can make one now for the future if you want to use it because we only accept a certain amount of Groupons per a day. I said no that's okay. I'd rather take my business somewhere else before coming here again. I hate companies that like to get you in the door with these Yelp and Groupons but feel hurt and become rude when you try to use them. I hardly doubt they reached their limit on a Tuesday but who knows. They like to make up their own rules as they go along.
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