On my second visit to this salon I was with stylist Nuvia (spelling?) and she gave me the WORST cut of my entire life, seriously - #1 worst cut. I have short hair, an inverted bob, and she cut entire sections of my hair out, leaving half an inch over my ear and on the crown of my head. I left in tears and it took 11 months to grow back to where I could get the cut I liked again. The only reason I am giving 2 stars is that the stylist who did my eyebrows did an amazing job. I have not been back to this salon since.