First...they wont take a credit card. That alone will keep me from going back.
Second...very poor service. The waitress took our order and never came back. I had to walk up to the front just to ask for the ticket so that I could pay. They sent me back to my table and told me to wait for the [absent] waitress to bring me the check. I also was not brought my entire order. They went back to the kitchen to get the rest but never returned.
Third...the options were dismal even though the portions were large. They have no pickles for burgers, no BBQ sauce, and no cheese (unless you call American "cheese"..I dont). The meat patty was overcooked and dry. The fries were newly made yet still soggy in an unpleasant way. I must say that the top of the bun was delicious and well toasted. Unfortunately the bottom of the bun was very soggy.
While the gimmicky decoration and medical theme was cute....it was definitely not worth going back for and not at all worth the price of the meal.