My most favorite watch has held up well for years. It only ever needs a link taken in/out occasionally and, of course, a battery replacement when it's time has expired. (pun intended!) I've used M and I for both of these services. I've left satisfied every time and will continue to do so in the future. The price is right and the staff is friendly and efficient. It's also family owned, which also makes me a supporter of M and I. Recommended to all!