We ate lunch at Soul Cafe yesterday. "We" being my mother, a lady we just hired to help me care for children post surgery, and our 6-month-old baby.
We were seated promptly, but we sat there for about 10-15 minutes without anyone even coming to our table to great us, take our drink orders, etc.
I got up to ask the hostess if there was some confusion as to which server was assigned to our table or some other difficulty.
Immediately, a server came over, promptly took our entire order, and came back with our drinks.
Our food came out incredible quickly, and it was the best lean pastrami sandwich I've probably eaten in my life. However, we felt forgotten again as it took entirely too long to receive the bill once we had finished our lunch.
Solid food! Service could stand some improvement. Terrific unique atmosphere including the light fixtures. (I've included a photograph).