My Husband and I have eaten in house and have ordered take out from Satara and have always been more than pleased. We were very excited when we found Satara as most of the Thai food we had eaten in the valley was subpar. Finally! A great Thai restaurant! The other night we ordered take out and when I took my first bite I found that my mild was extreamly hot and inedible. I called the restaurant and asked to speak to the manager. The owner John took my call and without hesitation he offered to have my dish remade in mild as I had originally requested and to bring the corrected dish to our home. Wow! Talk about customer service! John was at our home with the corrected dish within half an hour of my phone call. Not only does Satara have the best Thai food in the valley they also have the best customer service! We will be patrons for life!