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  • I called to make an appointment for my husband today. First of all when I call the line was busy! I called back 15 minutes later, to be put on hold! Once I got to speak to the scheduler, I wanted to make an appointment for a established patient. Because of my husbands work schedule they couldn't get him in until July 11. Oh but wait, because Dr Cardenas has left, he had to have an appointment with another Dr. So it is considered a NEW patient appointment to establish with the new Dr. So cant have that appointment until July 18. Mean while there are prescriptions that need to be filled, and they cannot be filled until July 18. Lets hope my husband doesn't DIE while waiting to get these prescription refilled. SOLUTION: Dump Westline Family Medical Center, and do somewhere where firstly the receptionist DOESNT SUX WITH ATTITUDE, and go somewhere you can be seen timely. We are changing Dr's already got an appointment set up with Dr. Cippola down the road!!
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