| rev:text
| - I should first mention that it seems the new downtown Madison branch of this restaurant is still in it's growing pains phase, and shows promise. Truly. But the smell of paint is still fresh, the staff is still getting used to their surroundings and figuring out how their menu works.
Now, the food was good. We had a couple of burgers and while I was sad they could not cook burgers to requested temperatures (I'm a medium rare kind of girl) everything was juicy, fast, and tasty. One was a peanut-butter burger and the other a jalapeno popper burger, which was the better of the two in my opinion. However we ordered some things that never arrived (we asked for the sweet potato fries and cajun fries as our sides for our respective burgers, and instead received 1 large basket of cajun fries to share) even though we were literally the only other non-staff at the bar that day, so it's not like we got someone else's food by accident.
The bar staff were nice and attentive if a little... quirky. They definitely told us some things about themselves that seemed odd to share with random first-time customers, but hey I can cope. I'm not here to judge you.
The beer list, as promised, was very extensive and descriptive. It was a little oddly presented though, as a set of white standard printer-paper sheets stapled in the top corner like a highschool book report. But if you don't mind the presentation, the list was well organized and clear. The chalk-board wall list on the other hand looked like a giant wall of confusion to me. It seemed like more of a photo-op wall than an actual useful list. I'm sure it's there just to have your photo taken in front of 50 beers.
Anyway I will be back to try it again, as I think this chain might do well despite the nearly oppressive number of brewhouses in downtown Madison these days. There's no shortage of 22 year old college kids just discovering that there's more to beer than Budweiser, and downtown is always hopping so even with the new Hop Cat that opened nearly simultaneously, I think they can make a go of it.
By the way, I read a pair of reviews where someone faulted their service and attitude for not serving their red wine chilled. Red wine should be room temp and so it will always be stored at room temp. But if someone is being weird about it, just throw some icecubes in their red wine or give them a chilled glass or whatever, and leave them to their weirdness instead of making them feel bad about it. That's how you lose tips. And if they should be ordering their drinks from their server (agreed) then just tell them their server will be right with them to take their order and bring the drinks to their table. That's just the nature of the service industry beast, you just have to suck it up and be nice about it, and coach the guest into correct behavior. Just a suggestion.
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