I would give zero stars if it was an option. Absolutely terrible experience. My kids and I went inside and the dining room was empty. This was at 7pm. Not a good sign. After ordering, we proceeded to sit for over 20 minutes and our order still hadn't arrived. When I finally went to the counter to inquire about our food, I was told the order had been "lost. " Again, empty dining room and employees standing around chatting in the back. I should also mention the napkin dispenser was empty and no paper towels in the men's room (employees apparently don't wash their hands ).
I asked for my money back and we left, never to return. There is a Del Taco 2 miles down the street. Much better option! This Taco Bell needs a management overhaul!