The flowers I received from these company are gorgeous, came with a vase on its own which made it so easy. The handwritten note was placed perfectly between the flowers. The instructions they have to keep the flowers alive is very clear and easy to follow (and written on a cute little card). They also sent a follow up note to the sender explaining which flowers they used and a nice picture of the bouquet. I've never heard of a flower company do something like that. Really props to them, amazing quality and service! :)