I mailed a package from the Art of Mail and paid extra for second day air. My package did not get to its destination for 6 days! When I went in and asked for my money back the woman was so rude and told me she previously informed me when I sent the package that there was no guarantee which was not true. She told me it could possibly be 3 days which I was okay with but not 6. I will never go back to this place and If anyone wants quality customer service or their package sent by a certain date I do not suggest going here.