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  • I have to say this is a decent auto place in the north end. There are a few things that I may not like, but when it comes to fixing cars, I believe this has the experience to do that. Located off East Craig and N. Production Ct. right next to the Burger King is an auto shop. You'll probably see the Firestone sign first before you see the small lettering of Ted Wiens right under it. But that's where the shop is. I find the place clean looking as well as the inside. Customer service was very friendly. I was greeted by Steve, and he was really helpful to get things situated. I had them check on the AC, since it was making noise, but the main problem was the check engine light. Which was making my car stall and shake. They said they will take a look at it. Taking a look at the shop as is, it seem like they were really busy, so it may take a while. But, I was really impress with the fact that they drove it in the shop within 5-10 minutes. Of course I went across the street to get a whopper, since burger king was right there. But after an hour, they did call me up and tell me I had a fuel injector go out in one of the cylinders. Wasn't to happy to hear that and was a bit concern on cost. But 230 bucks, sounds reasonable for what they had to do. So I told them to go ahead and fix it. The only thing I didn't really like, is that, they kept it over night and didn't really inform me with the fact that it might be an overnight ordeal. It wasn't much of a big deal since I had other ways to get to work that night, but it would of been nice to know. They did get it fix right a way, early morning and called me around 8am. Of course I was still at work, but we did pick it up after wards. I was really impress with the fact that it runs smoothly and no more noise with the AC. Overall, great customer service, decent communication, pricing seems reasonable and service to the car is outstanding. I like the location as well, since burger king is just right next door. Well Recommended
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