I have been trying to schedule an appointment since September (6 months ago) for a female RMT to come to my house (at a very central, easily accessible location in Toronto). After trying unsuccessful to book appointments at all times of day (weekdays, weeknights, weekends) and constantly not being able to, I sent them an email asking them to name a date and time that works for them - anytime (literally). They were unable to get back to me with a time. I sent several more emails with no luck. Finally, at 3:20 this morning, I recevied an email saying that there was an appointment available at 3pm on a Saturday a month from now. I responded as soon as I got the email (9:59am) with a YES and they've just gotten back to me to tell me the appointment time is no longer available.
Honestly, don't do it. Stay away...far far away. Doesn't matter how cheap a deal it is, if you can't get an appointment it's just a waste of money. I've asked for a refund but I'm not feeling very confident that will come through. What a huge disappointment.