I can only be mad at myself that I disregarded my better judgment. I was the fourth car in line at the drive-through and I opted to wait in line even after I saw the line did not move for over five minutes. Seven or so minutes in, I could not back out because a car pulled in behind me therefore I was trapped. When my turn finally came, the guy taking my order allowed me to please part of my order and then he asked me to hold on. He disappeared for a few minutes. I don't know, maybe he had to go to the bathroom. I really wanted to say something however I did not want my food to be spent in so I waited beyond patiently. The car behind me blew their horn and then finally the guy returned. By the time my turn came to pick up my food at the window, at least 15 minutes had elapsed. Of course with all of the weight, something told me to check my bags for the items I ordered. Of course to no surprise, the first two items I ordered prior to The guy disappearing were not there. I pointed this out and they asked me to swing back through (the drive-thru and they would have it ready for me. Excuse me... Absolutely not. I told him I would not be swinging back around. I would rather just go home. The good news is, he said it would be just one minute, and that was actually true