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  • Firestone Cave Creek Road where everybody knows your name and they are always glad you came!!! CORNY I know! But, so fitting! I am a stickler for good customer service and those that provide it I become extremely loyal to! Friendly, clean, precise, fast and honest; that is what I look for and that is what I get at this particular store (Believe me they are not all the same). I like the fact that I can make an appointment and they are able to stick to it and not keep me waiting. I am greeted every time with a "Hello how are you today? Nice to see you back." I have been coming to this store for over two years and I get the best service every time! My last visit was over the top! My daughter left it to last minute to get her snow tires off and an oil change before heading to Mexico. They were swamped but not only squeezed us in but ended up having to stay open an extra hour and half to get her car done-wow, wow, wow! The reason why? The manager Mark Kowalski says "hey I have a daughter the same age and I know how much it means to you to keep her safe." This alone is enough for me to keep coming back for great customer service and personal care from people of integrity and honesty. Thank you to all of you!
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