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  • I'm going to give helpful instructions to the Counter Help. If there are two customers waiting for help, and there are three of you behind the counter, and one goes to help the first customer, then one of the remaining two should assist the remaining customer. You should not be standing behind the counter talking. I don't care how compelling the story is you are listening to, or telling, you are in a retail bakery; you have a customer waiting: WAIT ON THEM. Is that really so hard? And doing a "yoo-hoo!!" at me after I turn to leave in disgust? Sorry, you've already lost the sale. Try to preserve some of your dignity. The chocolate croissant and ginger cookie I bought down the street, after leaving, at Madison Sourdough were delicious. (I really do think Madison Sourdough has the best ginger/molasses cookie in town) My co-worker (Hi Monica!) loves your food. I guess you wait on her.
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