Tommy Nails is still my favorite place!!! I consider the nail technicians as part of my family now and they always go above and beyond for all of their customers. I even had to wait a 10 minutes longer for my appointment one day and they gave me a discount! They also always do amazing work and will do anything to accommodate your nail needs. As for Michelle's review.. I actually know her personally from living in the same complex as her and she always has something to complain about. Jeannie is the sweetest and if you are not happy they will always redo the work to your expectations. After knowing Jeannie for almost 7 years now she hardly talks, is soft spoken and quiet so I highly doubt she sat their and argued with her.