First time I went through the drive-thru the lady talked so fast she didn't even get my order right.
The second day that I went to the drive-thru I sat for 5 minutes waiting for someone to answer me. So I looked up their number on my phone quick and called and they said "oh we're sorry, our audio system is down". Wouldn't you think to put a sign on the menu to just pull forward?
Also, disgusting inside.