My review is pretty straight forward for the service department. I previously went to REI to simply have a bottom bracket removed since I don't have the tool, and it took em all of 3 minutes for $20...enn.
I came here to have my new bottom bracket tightened, a new headset pressed and a cassette swapped on my wheel all for $20. Of course it only took them all of a few minutes but far more fair than REI. And more pleasant.
Thanks guys!