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  • So this is one of my favorite pizza chains in the country and that says a lot since I live in Brooklyn and I'm surrounded by the best pizza around. BUT the stuffed pizza at Giordano's is like nothing you have ever had before. Unfortunately this visit was awful. First off the air conditioning wasn't working so as you can imagine in Vegas it was HOT up in there. Next, I tell the bartender that I know the stuffed pizza takes about 40-45 minutes so I wanted to order right away. He puts in my order and about 20 minutes later I am presented with a thin crust pizza by someone on the kitchen staff?!? I ask what this was because it wasn't my order. He speaks to the bartender and the bartender tells me he screwed up and they would need to remake my order. I ask if that means I had to wait 45 minutes from now and he says it should be ready in 35-40minutes. This is while I'm sitting in a place with no AC and my arms are sticking to the bar because it's so hot. People are walking out during this because it was too uncomfortable. Now my wait is even longer because of their mistake. 40-45 minutes later I get my pie. When I finish I ask for my bill and there is no discount of any kind after all of this. Additionally, I was never visited by any manager to apologize for what had happened. They walked passed me numerous times but no one asked how I was doing or if everything was ok. Isn't that the floor managers responsibility?!? Extremely disappointed and expect more when I am paying $22.30 for a small pepperoni pizza!
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