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  • Once you buy a car there, the customer service is over. I have made MULTIPLE calls to their parts manager and the salesman who sold us our car, trying to get a straight answer on some additional parts we ordered for our VW, and I cannot get anyone to call me back. It's ridiculous. I'm paying for parts (plus interest) that I don't have and can't seem to get anyone to care about this enough to call me!! I guess since they already got the money for the car, they figure they're done. I will NEVER make the mistake of buying from them again, even if they're the only dealership in the country that can make the promises they made before I bought.
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