I waited at the counter for 6 minutes alone, all alone. 4...yes 4 workers looked at me, one said hi and yet no one asked if I'd been helped. No one bothered to take my order.
Finally after saying, "excuse me" twice the drive thru lady came to help. It took about 4 more minutes to get to the paying point because she was sooooo overwhelmed by myself and one drive thru car that she couldn't even focus. I ordered one donut. It's not that hard.
The two stars are because I love those damn glazed chocolate things.