I don't live or work near this place, but I make the trip from downtown Phoenix once in awhile because it is that good. It's a good place to take friends because there's something delicious for everyone. Everything is fresh and made to order. There are only a few ingredients to choose from, nothing too fancy, but sometimes that's all you need.
I always get the veggie sandwich on rosemary bread, with chips and a pickle. I crave this sandwich.
While this place is so delicious I go out of my way to drive there, I didn't give it 5 stars because there are some simple ways they could improve. I don't like sodas or bottled drinks, and it would be nice if they offered some fresh drinks like juices or lemonades. And they could keep the dining area a little cleaner. I take it they are a bit understaffed because they are not always on top of that.
Overall, though, it's a must-visit place for sandwich lovers.