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An Entity of Type : rev:Review, within Data Space : foodie-cloud.org, foodie-cloud.org associated with source document(s)

Attributes	Values
type	rev:Review
dateCreated	2017-06-15 00:00:00 (xsd:dateTime)
itemReviewed	Brixx Wood Fired Pizza
http://www.openvoc.eu/poi#funnyReviews	0 (xsd:int)
rev:rating	1 (xsd:int)
http://www.openvoc.eu/poi#usefulReviews	0 (xsd:int)
rev:text	I am visiting from out of town and was going to dinner with my cousin I haven't seen in over a decade and she decided to bring me to brixx in huntersville. We wanted to sit outside and we were informed it would be a 15 minute wait and we said that was fine. We received a text that our table was available so we went in and we're seated outside. There were about 4 to 5 waitresses that passed our table to check on other tables the 17 minutes we sat there without even being acknowledged. A woman who ended up being the manager asked us if we knew what we wanted for drinks and about 5 minutes later our waitress brought them out. She didn't apologize for the wait that we had and just asked if we were ready to order. I informed her that we had been sitting there for 17 minutes and it was a bit ridicules she hadn't even greeted us or let us know she was busy and would be over, not to mention all of the other servers who saw us sitting there for a long period of time with out being helped(I am myself in the service business and understand it can be busy, at the same time I know how easy it is to tell a table you will be right with them and that you are busy) our waitress said she would "make it up to us". My cousin ordered a pizza which she enjoyed very much and I ordered a salad that had pears that were not fresh, and tough chewy shredded chicken. I had to ask another server to get my waitress because our waitress hasn't come over to check how our food was. I asked for a new salad with no chicken unless it was fresh and no pears unless they were fresh, I also asked for it Togo because at this point my cousin had finished her meal. When my new salad came I asked for the check only to find out both of the salads were on this check. I almost thought it was a joke and there had to be hidden cameras, the waitress came back and I told her that there shouldn't be two salads on my check. She went back with a shit attitude and comped one of the salads and gave me a "goodwill" discount for the other salad I'm guessing which was a total of 2 dollars. At this point again I was waiting for a camera crew to come out and tell me I was being punked....I asked a server to send the manager over and she came shortly after that approaching me saying"you don't want your salad"? I told her I most certainly did want my salad but there was no way in hell they could rightfully charge me for it, after getting horrible service and having to send my first salad back I can't really believe they didn't comp the entire bill. The manager took the bill and comped both salads. When she brought the bill back she didn't apologize or make eye contact, she just dropped it off and walked away. So much for southern hospitality...most of the people I have encountered in North Carolina have been nothing but pleasant and very polite but I feel as though these people had several sticks up their asses. The bill came out the final time and it was 20.30 I literally never leave less than 20% being in the service industry myself but I couldn't leave her a 20% tip for the experience they had given me. I left her two dollars and a penny upside down for her tip, and it's unfortunate because I will be coming back to the state but not visiting that establishment and giving them my hard earned money. If someone had a horrible experience at my place of employment management wouldn't let them leave unhappy, it seems as though customer service isn't important to them or they don't care about bad reviews. End of rant.
http://www.openvoc.eu/poi#coolReviews	0 (xsd:int)
rev:reviewer	Dalila

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