The doctors are great. Office staff are nice but don't really get the scheduling thing. Came in early as they suggested to do paperwork and that was fine. What is not fine is waiting long after my appointment time, over 40 minutes and counting. Dr. Sawyer is wonderful. Just schedule about three month in advance. Forget trying in the winter when the snowbirds are in town. They don't respect their patients time and all. It seems like a simple thing to do...managing a schedule. Grrrr.