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  • sooo we took our little, scratch, BIG white fur ball here for his first, butchering, er, i mean grooming appt. the girl who did the grooming was NOT overly friendly. in fact she was a little rude....to say the least. (i do not remember her name) .....however, she insinuated that mr. K had matted fur....which, i brush this dog religiously and take pride in how soft and well maintained his coat has been. however, when we picked him up about 4 hrs later, he looked like a ginormous shaved poodle. (he is a goldendoodle, but looks more retriever-ey)......i literally CRIED. yes, yelpsters. cried. like a baby. he looked like he was sooo embarrassed. i was embarrassed for the now defunct looking little man.....AND they automatically scheduled another hair cut without asking for about 6 weeks later. i received a call 'confirming' his grooming appt....whaaaa??? like really? the poor dog barely had time to grow out the coat that he once had, let alone get shaved AGAIN. we will not return to petco for grooming purposes. point taken. maybe we should leave the grooming services to those who actually know what they are doing, PETCO...... just an addendum on the pet food end. i see they stopped carrying the large bags of NUTRO natural food that i currently buy. when i asked the clerk for assistance she was like, uh, yeah, if its not back there, then we probably do not carry it anymore.......hhhmmm. now that's good customer service.....LAZY. i have since started ordering my food from a private distributor, nature select, and they deliver to the area for FREE. in this economy i like to support the independents and the cost is the same as what i am paying for NUTRO.... petco, get it together....you're losing good customers. woof.
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