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  • Was really disappointed in the service of this particular location. I have been to other locations and was always satisfied. I was with a co-worker who ordered a hamburger to go and I ordered a salad to go. His hamburger took 17 minutes before we received it. I question the time taken for the hamburger. I was told he ordered after me, but that wasn't reflected on our receipts. My cobb salad was missing my eggs and was half a salad. I order these salads all the time. I know what they are suppose to look like. The waitress apologized and said they had new employee. She said she noticed the salad looked different, not very much lettuce. I replied to her, why did you serve it to me then? She should have sent it back to have it redone. She asked me if I wanted to send it back. It had already been almost 20 minutes I wasn't about to send it back now. I was very disappointed and they have probably lost me as a customer at this location. Their manager was helping the cook and saw me talking to the waitress for a long time and never bothered to approach me to see what was wrong. I called another location and asked for the district manager number and attempted to call her but the number was incorrect. Someone needs to look into the issues this location is having.
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