I don't do a lot of fast food so its a pretty good burger for fast food. Burger is seasoned, bread is soft and sweet, I enjoy when I'm having a cheat day. I don't like a lot of condiments so I never get the shack sauce so I can't comment too much on that. The fries are ok, not worth the calories so I usually skip them unless I'm having a bad day then fries it is but they are just okay. Service always good not always fast. They are usually pretty busy, probably because its new. I like that they have beer and wine so you could actually make it a date but won't be mad if you just stick with the mint lemonade because its good too. Can kinda get expensive but heck you won't be going every day. If you haven't ever been try it, but don't get carried away with the whole wait in line for it, its just not that serious.