Made an appointment on Sunday afternoon and it was not very busy.
The guy at the reception was polite and friendly. The consultant helping me was polite, friendly and honest. She was with me the whole time - she stepped back and let me flip through all the dresses and let me pick at my own pace. I am not the type of person who likes a sales person watching over me like a hawk so I appreciated the space.
I was done within one hour and bought a dress.
One thing they could do better is organizing the dresses, and when you call for an appointment, they should tell you the amount of time you have per appointment and how many dresses you can try on. Each appointment is about 1.5 hours, and you can try on 6-8 dresses. Knowing there was a time restriction made me panic a bit when I was flipping through the racks of dresses. Good prices - ranging from $300 to over $2000.