I was in during the holidays to FINALLY get my hair cut. This is something that I constantly procrastinate about. It had been almost 18 months since my last cut (oops!). My stylist was great. I had already shampooed that day, so she rinsed & conditioned my hair and gave me a lengthy scalp massage. I was interested in bangs, but based on my morning routine (shower, towel dry, brush), she didn't recommend them & I followed her advice. I may have to suck it up and commit to more morning prep time, as I'm STILL thinking about them! I hadn't found a stylist/salon in Scottsdale that I cared to go back to, but I'll be back here! I have fairly long, straight hair & Nicole was great! She was easy to chat with and did a great job with my hair. Thank you!