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  • *****BUYER BEWARE WHEN USING A CREDIT CARD, DEBIT OR GIFT CARD***** I ordered a 18" pepperoni pizza with 20 chicken wings for pick up on 12/27, my total was $23.78. I gave the employee (blonde hair lady with a strong eastern European accent) my Visa gift card for payment which she proceeded to go to the kitchen to run my card. She returned with 2 receipts and the first thing she says is that my balance is $88.02 left on my gift card. I immediately knew that the balance was incorrect because I have been keeping account of all my purchases that day and it was almost $5 less that what it should be. I signed her copy of the receipt with a $1 tip because it was a pick up and no service was given. I immediately called on the gift card for the balance as soon as I got home because of the fact that the first thing she mentioned and was more focused on was my balance which I found quite odd. She charged my gift card $28.54, which is the total plus 20% tip. This employee which I was told her name is Sylvia took it upon herself to give 20% tip without my consent. She charged my gift card that full amount before I even signed the receipt. THIS IS FRAUD AND IS ILLEGAL!!!. That was probably why she was so fixated on the gift card balance printed on my receipt, she wasn't expecting the balance to be on there. I called and spoke directly to her and she said maybe the gift card company charged me fees? I tried calling the manager the next day and left a message with Daniel who claimed he was acting supervisor and explained the situation to him to have their manager call me back. It makes me wonder how many times she has done this before unbeknownst to the card holder No one has reached out to me from this establishment. I will never return here again and will file a report with The Better Business Bureau.
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