Came here to have HAZMAT certification removed from my CDL. First tried on a Friday at 9:00am. By 2:00pm there were still 20 people ahead of me. Had to leave. Came again on Monday, got my number at 10:28am. Didn't call me up until 1:55pm.
Once I was called it took less than a minute for them to do what I came for.
The people working the desk were friendly and helpful, can't fault them for anything. It's just a terrible, terrible system. People coming in just to drop off paperwork have to wait in line behind dozens of people taking drivers tests. Arizona needs to authorize third party DMV to handle all motor vehicle transactions. I would have been in and out of Desert Title in 5 minutes.