I am a fan! This is the location nearest to our house and we've never had a bad experience. This is a great place to go when you are looking for a reasonably priced variety. They are most known for their burgers, but have many other offerings as well.
I joined their loyalty program awhile ago because they give you a free burger on your birthday every year. This program is pretty great - I am regularly receiving discounts, BOGO burgers and other offers. They keep track of your purchases and every 10th burger is free. I love the freckled lemonade, they have awesome shakes and you can also get bottomless root beer floats for only $4.99. Add that to their bottomless steak fries and you've got a winning combination!
The service can be hit or miss, but it hasn't really been a big deal. We always enjoy our visits there and it tends to be the place we go when we can't really decide on anywhere specific.