I don't ever write reviews. But I had to write one after the outstanding service I received at Tin Roof Charlotte. The customer service could not have been better. I visited with a few friends on a big night. It was the night of the McGregor Mayweather fight. Place was packed! Not only was it a great venue to see the fight, but I felt like I was their only guest. Whenever I needed something, they responded immediately with courtesy and went out of their way to make me feel VIP. Let me give you specifics!
There was an issue with the ordering of the online tickets to the event. I called the restaurant and spoke with Yasmin. She assured me they would solve it and they did. Not only that, she gave me her personal cell to make sure if I needed anything, I would be helped. She made sure that night we got there ok and the other manager was so polite too.
I couldn't have asked for better service. I'm sorry that others might have had bad experiences. Mine was awesome. And I'll definitely be going back for sure! Thanks again!