Pretty standard urgent care. I needed eye drops for pink-eye, I spent about 20 minutes in the waiting room, filling out paperwork and waiting. Once the papers were processed, maybe a 5-minute appointment to diagnose my affliction (doesn't take a genius to see my eye was pink). It happened so fast I think they may have written the prescription before I even walked back to the exam room. But everyone was nice, the eye drops worked, and the billing was resolved without confusion.