I always go to this location because it's so close to my apartment and I don't know if they've had a change in staff but my experience today was great. Everyone was really polite and courteous and not to mention, nice. I usually come for dinner and the employees are always super rude, not attentive, and whispering to each other and laughing (which is hella annoying) when I just want to get my food and leave. I don't even ask for anything special and they're being rude. But this afternoon, I didn't recognize any of the previous employees and the service was fantastic.
They give you a lot of food and there really never seems to be a crazy line like the one near Pitt campus. So you're in and out pretty quickly, so you can go about the rest of your day. Restaurant is always clean and there's plenty of seating. 3/5 stars because this was my first pleasant experience out of the like 20 times I've been here.