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  • I recently took my Movado watch in for repair. I was disappointed to hear it would have to be shipped out, but I was gauranteed it would be fixed within a few weeks. The man actually doing the repair emailed me with a cost estimate and had me sign off before they began the work. The watch was repaired, but it took much longer than I was promised (almost 6 weeks). In addition, after I got it home and inspected it I noticed it appeared as though they had left it in a cleaning solution for to long. The inside was tarnished and it took several polishing wipes later to get the stains off. For the price I paid I would have expected a higher quality of care.
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