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  • This place has ENORMOUS potential but the reason for the low rating is their terrible service. We arrived 10 minutes prior to our reservation time and immediately got seated. The server came out pretty quickly to get our drink order but after that everything seemed to move at a snails pace. All of our beverages from the bar took at least 10 minutes. They were simple too, like a beer or glass of wine. We ordered appetizers and they were tiny as depicted on the menu but they were delicious. It took 45 minutes to get our entrĂ©es. Honestly I think the waiter forgot to submit the order because it was not busy whatsoever. When our food did finally arrive it was tasty however almost all of our entrĂ©es were cold. One guy in our party even asked for new fries because his were ice cold. They forgot about those too... The manager did come out and apologize and said he would make amendments on the bill. Not sure how much since I did not pay for dinner. Service is such a huge part of the restaurant business. Even though our food was good, the terrible horrible service overshadowed it. Will not be back and our Cleveland family is already telling others to stay away.
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