Online ordering didn't work on mobile. I called and was immediately put on hold. Was told 20-25 minutes and at the time of this writing, it's been 27 minutes and counting. Bar tender (Mandi?) was nice but busy and walked by us multiple times before helping us, while other employees sat off to the side and talked with each other. I've had similar experiences with the service here in the past. The food was good, which was a pleasant surprise, but the service was a pain.