Buyer Beware of Desert Autoplex
Recently bought a boat from Desert autoplex and the entire experience was appalling. I would never ever recommend anyone buying, selling, or having maintenance done to an RV, boat, or toaster within the confine of this mickey mouse operation. Even the cheapest prostitution joint in Mexico is run better and has better customer service than these A*ss wipes. I am surprised they can even figure out how to install a new water bottle onto of the water cooler!!!! All the positive review on here were left by their own employees. You can go and meet them today!
When we looked at the boat it appeared to be in good shape. We were told that the craft was recently tested on a local lake and had all oil and fluid changes done to it. It also has a transom saver and original lounge tables that came with the boat.
When we picked up the boat it was missing the tables and transom saver which they said that they would replace. On the trip back to the house the trailer was crashing against the hitch of the truck violently to the point we had to pull over to inspect it. Upon inspection the trailer hydraulic brakes had no fluid in them. Took us 2 extra hours to refill and bleed the 4 brakes on the trailer. Furthermore it's been two months since then and the tables have yet to be seen. I have called many times and never get a response
First time on the lake that engine had issues idling and then would surge when under load. After taking it in 4 times to be repaired at Desert Autoplex (a "certified mercury marine engine dealer") we were told that they had to wait till another shop could fit the boat in for a appointment due to the fact that they did not have the equipment to diagnose the engine. Upon further inspection we found that the oil had not been changed. It took them three weeks to "fix" and the day I called I was told that the boat had just arrived from a lake test and was still having issues. I dropped by 5 min after the call and the boat and trailer was completely dry and had not moved from the week before.
Finally after 3 weeks they said the boat was ready and was working fine. After picking up the craft we went to the lake and the surging still persisted. I found that there was an issue with the fuel bulb (that I was told was brand new) coming off the fuel tank, which I replaced myself.
There is so so much more to this story(like ripping the rear hatch off when they were trailering it.) but my blood pressure is getting to high just by writing this review. In conclusion if you like to be lied to, cheated, and shafted take your business to Desert Autoplex. If you want a good experience go anywhere else. And for god sakes don't buy a boat from these clowns.
(P.S.) I am taking 2 hours of my life to post this review to as many sites as possible because of the S*it experience I had there. Hopefully this safes a few people some stress, bottles of men's Rogaine foam, hair transplant treatments, and years off your life due to the stress this place will cause you.
Cheers.