I keep coming to this location because it's convenient and the service is always great. Service is 5, but the food quality is 2-3. I always rate food with a simple question. "Can I cook it better myself at home?". The answer for their food is yes, which wasn't always the case.
Unfortunately, their beef quality has declined over the years. Their beef is too lean. With steak, fat is flavor. Without the fat, even a perfectly cooked med-rare steak will be dry and tough.
Since we keep returning, I keep hoping that it's just a consistency problem. Sadly, it's consistent low quality. There are a few steak restaurants in nearby local casinos, with prices within $10 of Outback, with much better beef quality. After a tough Outback steak, I almost always leave feeling like I wasted good money.