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  • This rating would be 5 stars if someone would have told me to clean my coils the last time they came out. I've been using AC Doctors for a 2 years; ever since I heard about the special, where they check on your system for around $40. The first time, everything was fine ($40). The second time they said I should replace a part, so I did ($250). The third time everything was fine but they added some refrigerant ($40). The fourth time I had them replace my thermostat ($300+) . The fifth time they said the blower motor needed to be replaced because the coils were so dirty it was working too hard (like blowing through a straw) to keep the house cool. So, I spent the $625 to replace the blower motor, but it was going to cost me another $250 to clean the coils. -The coils that no one ever mentioned the other four times they were out. I talked to some other AC guys, and they all say the same thing: If they're checking on your system and the coils need to be cleaned they should do it as part of the check up, or at least put you on notice, so things like blower motors don't go out being overloaded. Also, it's pretty typical for coil cleaning to be considered a part of routine maintenance and check ups. Furthermore, coil cleaning is such a simple process that even the commercial guys don't charge corporations more than $70 to clean the coils. So word to the wise, make sure they check your coils every time, and make them write down the condition the coils are in, because unless you're going to climb your roof and open up the machine (like they are supposed to do on check ups) you will never know if your coils are backed up with fuzz and dirt or not. I can't say how long the coils were bad. It may just have been that the last guy didn't do the standard check when he replaced my thermostat. -but they were so bad that after the blower motor was installed it got hotter in the house and was over 91 degrees after midnight. I do appreciate how they are always available and call before they arrive. The techs always are courteous and pretty quick with their work. I feel comfortable with them in my home and I'm willing to accept that the problem with the coils could have been an innocent mistake, even if everyone else tells me I'm being scammed. Just make sure you have them double check everything.
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