Well...I have to say after reading the previous reviews I expected better. After needing to stock up on my dogs food I picked a dog store off yelp and headed out. When we pulled up it looked nice enough nothing fancy but nothing bad either. once in the store it was pretty great, lots of food, exercise equipment for dogs, toys, and even some therapy items. That being said even after talking with the attended I have to say the customer service here needs an overall change. While they were nice enough sometimes that's not enough, as someone who goes to new pet store almost weekly I need something major to really get me interested in a store. Unfortunately while this is one of the limited places in Phoenix that carries by dogs food I probably wont be back, if all your looking for is a place to come and stop in and leave that's fine, I want a place that I can talk to the people and get a feel for different products, while not feeling put off. It may have been an off day and I do love the idea of offering free seminas so I might just go back, if I do I will write an updated review.