If I could give this tropical smoothie 0 stars I would. This was the worst drive thru I've ever been in my entire life. Seeing a pretty solid line of about 6 cars, I decided to tough it out and wait as I just had s procedure done on my foot and couldn't really walk. 25 minutes later- the line hadn't moved. I ended up backing out and going elsewhere along with 6 other cars and this location lost a ton of business. Not sure if they had only one person working or if they were having issues but I definitely saw two people leave out the back and not one of them said anything to us while sitting in line. Clearly this franchise needs new management or to just close. Such a lost opportunity as there are many homes, lots of traffic and no other drive thrus.