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| - This company is an absolute nightmare. I have moved 7 times in the course of my adult life and this was an absolute tragedy. How can you give 0 Stars? I would give negative 5 if I could. This is the company that was contracted to do my move from Los Angeles to Miami. I don't even know where to begin. Let's start with the expensive items. I shipped a motorcycle along with my household goods. In advance I paid for a crate. The movers showed up without a crate but promised me that when it arrived at the warehouse in Las Vegas before making the trek across country, it would be crated. A week later I called the company and I was assured that the foreman in the warehouse was going to make sure that it was created.
Fast forward to seven weeks later. Yes, it took them 7 weeks to ship my goods from California to Florida. A day prior to my items arriving, I spoke with the delivery driver who was also a contractor and didn't belong to this company. He said he was not aware of any crate. I called the company and told them I was not paying the driver the money that they charged me for the crate. They said that I was obligated to and that I could file an insurance claim to get reimbursed. I told them no way and that they can take this entire shipment back to Las Vegas. After I called the company that I originally contracted with, Map Systems, they agreed that I could withhold that amount.
The following day the truck showed up. The driver said he could not get his 18-wheeler down my street but to be honest, I could have backed his truck down my street. In fact, everyone that came by for the next 4 hours why they were offloading and carrying my items past 4 houses to my house asked why he was parked there because semis go down the street every day to get to the businesses at the end of the block. He simply wanted a bigger tip.
Inside the truck, everything was crushed. My uncrated motorcycle was tied to the inside of the truck with boxes stacked on top of and around it. An 80-pound queen mattress was wedged between the windshield and the mailbox. When we were finally able to get to it, which was about after 2 hours of unpacking the truck, we saw that it was laying almost entirely on its left side with the shifter digging into the wood floor of the truck. I rode the motorcycle down the ramp of the truck and on its own it's shifted from neutral to first gear. The transmission is shot. The handlebars were pushed so far down they were laying on top of the gas tank and the blanket that they had thrown over it and rub so much that the paint is worn off of the gas tank as well.
Boxes marked fragile or glasses or glass or artwork were on the bottom layer of about 10 boxes. I just now unpacked my 65 inch television that was packed inside a designated television box with foam corners and bubble wrap around the entire thing 2 inches thick and it is absolutely destroyed. It's like somebody intentionally kicked the crap out of it .
The driver said he had nothing to do with packing the truck, that he is a contractor and all he does is drive. I really can't believe this. How could they treat somebody like this? I mean I understand it's a business but these are personal effects. This stuff means something to somebody and they just destroyed it.
Now I'm going to do everything in my power to destroy this company.
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