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  • I go to Urban Herbivore on almost a weekly basis. The reasons why I enjoy going to Urban Herbivore are: - salad bowls are delicious and consistent - it's close to my work (walking distance) & the lines aren't usually too long - price is not too bad ($10) for a healthy bowl that will fill you up - the variety of toppings are usually pretty great, especially to change things up if you go often and want a variety. Swapping between salad & grain bowls is also a nice option. The reasons why I dread going to Urban Herbivore are: - amount of toppings vary depending on who is making your bowl. Some are much more generous than others. Usually the more pleasant ones give you more toppings (go figure) - the service is always hit-or-miss. Sometimes you will get friendly service, and you leave happy and feeling like you're a good person. However, sometimes, you get service that literally makes you feel like you just harmed someone's child. If you catch them on an bad day, you will literally be barked and yelled at if you ask a question or if you ask them to clarify something. Sometimes the eye-rolls that you get from the staff defy physics. - having to always tip-toe your way around in fear of getting attitude is not the way service should work in a restaurant. As a customer, you shouldn't be afraid or intimidated to ask a question or for a little extra tofu without feeling like you're asking them for their last kidney. All-in-all, I'll keep going back because it's tasty, but if the service was better I would definitely go more often.
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