Very disappointed with portions of our meal last night. My wife ordered the lettuce wraps as her main and the quality of the lettuce was less than impressive.
We asked to speak to manager, and after acknowledging upfront the he could tell we were unhappy, he proceeded to give us an explanation about how it was a combination of the kitchen staff and the new spec they had to work with.
No offer to correct the problem or offer a partial credit. I've had issues resolved better at Buffalo Wild Wing for crying out loud! Bottom line is our server was very good but the manager and his handling of our issue is enough to turn us off this chain for a very long time.