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  • Went for dinner with our family of four. Arrived before 5:30 and sat right down. Place filled up shortly after so time it right unless you don't mind waiting a bit. We have been to the location in Phoenix a few times and this was our second time here. The pizza was very good (diavola) and we tried the meatballs as well. The meatballs are extremely expensive for what they are. You get two medium/large sized meatballs (about 3" in diameter) for almost $10.00! The texture was perfect, but I was looking for a lot more flavor. Going to skip those in the future. The service was lackluster. We were greeted by our waiter who was very animated and engaging. We thought it was going to be fun (which is when I start tipping very well)! We were wrong. Our beer order took almost 10 minutes to get filled and we were sitting next to the bar! The food came out in a reasonable amount of time and was hot. After the waiter dropped off the food he never checked back. We wanted to order some bread to dip during our dinner but were never given the opportunity. We ate everything at the table and had completely empty plates sitting for almost 10 minutes with no contact at all. I noticed other employees walking by our table and looking at it. Still nothing! When the waiter finally showed up, he asked my youngest son if he was done eating. His plate was empty. All our plates were empty! Furthermore, when the waiter did anything for us he would try to answer in Italian, which is fine, except the first time he answered in Spanish (perfecto) and the next time he responded with the word "super" in an exaggerated French accent. That, paired with the crappy service, felt patronizing. It was more like he was joking around than serving customers. Not genuine at all. Go to the Phoenix location. The feeling is much different.
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