I read great things and wanted great things, but i got things that lacked greatness.
First, off the service was amazing. Like out of the world, order in and food out in less than ten mins. But service, while it helps, doesnt make a place amazing.
Second, the food. It was somewhat cold and the taste profiles seemed to be lacking something. Mint Cafe and Lemon Grass beat them for pad thai, which saddened me to no end. (Well till the end of dinner).
Third, the ambiance is gorgeous woodcuttings on the wall and just a nice homely decor. It also has a great westside location. But this couldnt rescue an otherwise lacking experience.